The state's regional government will be reformed at the turn of the year 2025‒2026. Regional State Administrative Agencies’ tasks related to animals and food will be transferred to the Finnish Food Authority. In connection with the change, the site may have flaws in the first few days of January.

Customer service on Hygiene Passports

029 5300 402

hygieniapassi@ruokavirasto.fi

 

Please note that regular, unsecured email is not secure. Send e-mails that contain a classified or otherwise sensitive information, such as personal identity codes, to the Finnish Food Authority via the Turvaviesti-palvelu. With a security message, you can also send large attachments. You can only send an email in the Turvaviesti-palvelu to the Finnish Food Authority's Hygiene Passport Customer Service email address hygieniapassi@ruokavirasto.fi. You cannot send an email via the Turvaviesti-palvelu to the Finnish Food Authority's Hygiene Passport Examiners.

Customer Service number open on Tuesdays 9–12 am.