18 Display of the Oiva report

All Oiva evaluation guidelines for approved food establishments.

18.1 Display of the Oiva report

Guide/version: 0711/04.02.00.01/2021/4, tagen i bruk 1.7.2021

To be taken into consideration:

  • All food business operators within the scope of systematic food control must publish an Oiva report (Food Act 297/2021 Section 16).
  • The latest food inspection report shall be readily available on the food business operator's website or by other means. In addition, the report must be displayed at the entrance of a food premises or another spot where the consumer can easily see it in the food premises where the consumer is purchasing food. (Food Act, section 16, subsection 3)
  • A manner of publishing an Oiva report that is comparable to the operator's own website may be, for example, an online store or another operator's website where they sell or market their own products and the operator does not have their own website. The report can also be published on TV's shopping channel, a telesales list, mobile application, corporate social media account (e.g. Facebook, Instagram) etc.
  • If an operator sells food using a remote communication tool, the Oiva report of the latest inspection shall be published in a visible and easily observable place on the remote communication device or alternatively a visible and easily observable link to the Finnish Food Authority's website where the Oiva reports on the operator are published.

Matters to be controlled:

  • Display of the Oiva report
    • on a website or another easily accessible place
    • at the entrance or in some other place that is relevant to the consumer
  • The adequacy and suitability of own-check activities and, where appropriate, the plan is controlled by applying the Annex to Guideline 1.6: "Adequacy and Suitability of Own-check Activities".

Excellent: Operations are in line with the requirements.Operations comply with requirements.

The latest Oiva report is displayed according to Food Act. regulations.

Good: There are small issues with the operations which do not impair food safety or mislead consumers.There are minor issues with operations. The issues do not impair food safety or mislead consumers.

The latest Oiva report has not been displayed according to Food Act. regulations.

If the consumers visit the food premises or establishment, the Oiva report is posted but it is in a place where the consumer cannot read it, or the report is illegible.

To be corrected: There are issues with the operations which impair food safety or mislead consumers. These issues must be rectified within a set period of time.There are issues with the operations which impair food safety or mislead consumers. These issues must be rectified within a set period of time.

The grade given at the previous control inspection for the display of the Oiva report was “Good” and the shortcoming found then in the display of the report has not been rectified.

Poor: There are issues with the operations which jeopardise food safety or considerably mislead consumers, or the operator has failed to comply with orders that have been issued. These issues must be rectified with immediate effect.There are issues with the operations which jeopardise food safety or considerably mislead consumers, or the operator has failed to comply with orders that have been issued. These issues must be rectified with immediate effect.

The grade given at the previous control inspection for the display of the Oiva report was “To be corrected” and the shortcoming found then in the display of the report has not been rectified.

The displayed Oiva report is not consistent with the latest Oiva report issued by the authority which misleads the consumer.

Legislation and guidelines (with any amendments) pertaining to the subject:

  • Food Act 297/2021, section 16


Updates in version 4:

  • Guideline number 2207/04.02.00.01/4 replaces Guideline number 10262/3.
  • To be taken into consideration and matters to be controlled: has been updated.
  • Excellent and Good evaluation: has been updated.
  • Food Act: number and the section number has been updated.
  • The Finnish Food Authority’s regulation of on the Method of Fulfilling the Notification and Communication Obligation of the Food Control Authority and on the Publication of Control Information 2/2016 (Eviran määräys): has been deleted.
  • The Finnish Food Authority’s guideline 10504 (Elintarvikevalvontatietojen Oiva-julkistamisjärjestelmä): has been deleted.