07 Sale and serving

All Oiva evaluation guidelines for registered food premises.

7.1 Hygiene During Sale and Serving

Guide/version: 2237/04.02.00.01/2021/6, valid from 2.1.2023

To be taken into consideration:

  • This Guideline pertains to sale in retail stores, and to serving and displaying for serving in catering establishments.
  • This Guideline pertains to management of self life, sale period and serving time of perishable foodstuffs sold, served and displayed for serving during sale and serving.
  • This Guideline also pertains to the dispensing of food in e.g. hospitals and retirement homes.
  • The displaying of unpackaged foods is to be primarily evaluated.
  • Regarding all foodstuffs, their locations with respect to products other than foods are also to be controlled.
  • Unpackaged perishable foodstuffs may only be displayed for serving once.
  • The sufficiency of droplet protection is primarily the responsibility of the operator. The inspector should, by means of inspection, interfere only with matters that clearly impair or endanger food safety.
  • Hygiene in storage and warehousing of foodstuffs as well as storage and labeling of self-prepared foods is evaluated in point 5.6.
  • Temperature management during sales and serving is evaluated in point 6.9.
  • Temperature management of chilled facilities and cold-stored foodstuffs is evaluated in point 6.2.
  • Temperature management of hot-stored foods is evaluated in point 6.3.
  • Cleanliness of facilities is evaluated in point 3.1
  • Cleanliness of working utensils and equipment is evaluated in point 3.2.

Matters to be controlled:

  • Prevention of microbiological cross-contamination in counter-service sale.
  • Prevention of contamination of foods in sale and serving/displaying for serving.
  • Sale period, serving time and shelf life
  • Times for displaying food for serving
  • The adequacy and suitability of own-check activities and, where appropriate, the plan are controlled by applying the Annex to Guideline 1.6: "Adequacy and Suitability of Own-check Activities".

Excellent: Operations are in line with the requirements.Operations comply with requirements.

Nothing to comment on as concerns the displaying of foods in connection with sale or serving/displaying for serving.

The sale of products other than foods does not result in impaired food safety with respect to the foods that are sold or displayed for serving.

The management of sale periods, serving times and shelf-lives of foodstuffs is under control.

The management of the times for displaying food for serving is under control.

Good: There are small issues with the operations which do not impair food safety or mislead consumers.There are small issues with the operations which do not impair food safety or mislead consumers.

Unpackaged perishable foods are displayed in connection with sale or serving/displaying for serving in a manner that ensures they do not cause cross-contamination or they are adequately protected against other forms of contamination.

There are some minor shortcomings in the displaying of other foods in connection with sale, displaying for serving or serving.

The sale of products other than foods does not result in impaired food safety with respect to the foods that are sold or displayed for serving.

The management of sale periods, serving times and shelf-lives of foodstuffs is under control.

The management of the times for displaying food for serving is under control.

To be corrected: There are issues with the operations which impair food safety or mislead consumers. These issues must be rectified within a set period of time.There are issues with the operations which impair food safety or mislead consumers. These issues must be rectified within a set period of time.

Foods are displayed in connection with sale or serving/displaying for serving in a manner that results in them causing a risk of cross-contamination or they are at risk of becoming contaminated.

The sale of products other than foods results in impaired food safety with respect to the foods that are sold or served/displayed for serving.

Shortcomings that may impair food safety are found in the sale periods or shelf-lives of foodstuffs. For example, it is found during the inspection that some individual food products past their use-by date are kept for sale, used in the store for the preparation of food products, or sold in counter-service.

Shortcomings that may impair food safety are found in the time periods foods are displayed for serving.

Perishable unpackaged foods are displayed for serving more than once.

Poor: There are issues with the operations which jeopardise food safety or considerably mislead consumers, or the operator has failed to comply with orders that have been issued. These issues must be rectified with immediate effect.There are issues with the operations which jeopardise food safety or considerably mislead consumers, or the operator has failed to comply with orders that have been issued. These issues must be rectified with immediate effect.

The displaying of foods for sale or serving jeopardises food hygiene.

Products not fit for use as food are sold in the food premises. For example, foodstuffs past their use-by date are systematically kept for sale, used to prepare food or sold in counter-service.

Products not fit for use as food are displayed for serving in the food premises.

Legislation and guidelines (with any amendments) pertaining to the subject:

  • Regulation of the European Parliament and of the Council laying down the general principles and requirements of food law, 178/2002/EC
  • Regulation of the European Parliament and of the Council on the hygiene of foodstuffs, 852/2004/EC, Article 4, Annex II, Chapter IX, point 3
  • Finnish Food Act 297/2021
  • Decree of the Ministry of Agriculture and Forestry on food hygiene 318/2021
  • Finnish Food Authority's Guide 980/04.02.00.01/2022/1 ā€¯Instructions on food hygiene for registered food operations".

Updates in version 6

  • Guideline name was changed
  • Management of shelf life, sale period and serving time of sales and serving previously evaluated in points 7.2 and 7.3 has been added to this guideline.
  • References to other Oiva guidelines were modified
  • Reference to Finnish Food Authority's Guide on Instructions on food hygiene for registered food operations has been added.