Ordering a new Hygiene Passport

The original/previous Hygiene Passport has been issued with the name and date of birth

The card or paper certificate has been lost

1. 1. Contact any the Finnish Food Authority’s Hygiene Passport Examiner. Send the Examiner the part of the Hygiene Passport (card or paper certificate) that you still have.
      • If you contact the Examiner who issued you the original Hygiene Passport, you do not need to deliver the stored part of the Hygiene Passport to the Examiner if it has been less than 5 years since the test.
   2. Show your identity document to the Examiner.
      • The Examiner takes the name information and the rest of the Finnish personal identification number from it, which are missing from the original Hygiene Passport. If you do not yet have a Finnish personal identification number, the Examiner will take the name information from the identity document that is missing from the original Hygiene Passport.
   3. The Examiner issues you a new Hygiene Passport.

The card and paper certificate have been lost and it has been less than 5 years since the hygiene passport test

1. 1. Contact the Finnish Food Authority’s Hygiene Passport Examiner whose hygiene passport test you have taken and who issued you the original Hygiene Passport.
   2. Show your identity document to the Examiner.
      • The Examiner takes the name information and the rest of the Finnish personal identification number from it, which are missing from the original Hygiene Passport. If you do not yet have a Finnish personal identification number, the Examiner will take the name information from the identity document that is missing from the original test form.
   3. The Examiner issues you a new Hygiene Passport.
      
      • Your Examiner has archived your test form, based on which he or she can issue you a new Hygiene Passport.
      • The Examiner’s duty is to archive the documents that are the basis for issuing the Hygiene Passport (such as the test form) for five years from the date of issuance of the Hygiene Passport.

The card and paper certificate have been lost and it has been more than 5 years since the Hygiene Passport test

The hygiene passport test must be performed again.

The original/previous Hygiene Passport was issued with the full name and Finnish personal identification number

The card and/or paper certificate has been lost

1. 1. Contact any of the Finnish Food Authority’s Hygiene Passport Examiners.
   2. Please provide the Examiner with your Finnish personal identification number.
   3. The Examiner issues you a new Hygiene Passport.

Parts of the Hygiene Passport found

Found Hygiene passports are delivered to the Finnish Food Authority, which delivers them to the Hygiene Passport Examiners who have issued them. Examiners keep them for 3 months.

The original/previous Hygiene Passport has been issued with the name and date of birth

The card and/or paper certificate is on file

1. 1. Contact any Hygiene Passport Examiner approved by the Finnish Food Authority. Send the Examiner the part of the Hygiene Passport (card or paper certificate) that you still have.
      • If you contact the Examiner who issued you the original Hygiene Passport, you do not need to deliver the stored part of the Hygiene Passport to the Examiner if it has been less than 5 years since the test.
   2. Submit to the Examiner an official certificate showing your change of name, Finnish personal identification number or date of birth. Submit it either on paper or electronically. If you deliver it electronically, i.e. a picture of the document, remember to use the Security Message service and send it as an encrypted message. All certificates must include the full name and Finnish personal identification number. If you do not yet have a Finnish personal identification number, the certificate must include the name as well as the date of birth. In addition, the certificate must show both the old and new personal information. This certificate may be:
      • A certificate or civil service certificate issued by the Police, the Local Register Office, the Population Register Centre or the paris
      • A certificate of personal data obtained from the Suomi.fi service
      • your previous and new personal identity document.
   3. The Examiner verifies the change in personal information and takes from the above-mentioned certificate the personal information that has changed and is missing from the original Hygiene Passport.
   4. The Examiner issues you a new Hygiene Passport.

The card and paper certificate have been lost and it has been less than 5 years since the hygiene passport test

1. 1. Contact the Finnish Food Authority’s Hygiene Passport Examiner whose hygiene passport test you have taken and who issued you the original Hygiene Passport.
   2. Submit to the Examiner an official certificate showing your change of name, Finnish personal identification number or date of birth. Submit it either on paper or electronically. If you deliver it electronically, i.e. a picture of the document, remember to use the Security Message service and send it as an encrypted message. All certificates must include the full name and Finnish personal identification number. If you do not yet have a Finnish personal identification number, the certificate must include the name as well as the date of birth. In addition, the certificate must show both the old and new personal information. This certificate may be:
      • A certificate or civil service certificate issued by the Police, the Local Register Office, the Population Register Centre or the parish
      • A certificate of personal data obtained from the Suomi.fi service
      • your previous and new personal identity document.
   3. The Examiner verifies the change in personal information and takes from the above-mentioned certificate the personal information that has changed and is missing from the original Hygiene Passport.
   4. The Examiner issues you a new Hygiene Passport. 
      • Your Examiner has archived your test form, based on which he or she can issue you a new Hygiene Passport.
      • The Examiner’s duty is to archive the documents that are the basis for issuing the Hygiene Passport (such as the test form) for five years from the date of issuance of the Hygiene Passport.

The card and paper certificate have been lost and it has been more than 5 years since the hygiene passport test

The hygiene passport test must be performed again.

The original/previous Hygiene Passport has been issued with the full name and Finnish personal identification number

Your name has changed

1. 1. Contact any Hygiene Passport Examiner approved by the Finnish Food Authority.
   2. Please provide the Examiner with your Finnish personal identification number.
   3. The Examiner issues you a new Hygiene Passport.

Your Finnish personal identification number has changed

1. 1. Contact any Hygiene Passport Examiner approved by the Finnish Food Authority.
   2. Submit to the Examiner an official certificate showing the change of Finnish personal identification number. Submit it either on paper or electronically. If you deliver it electronically, i.e. a picture of the document, remember to use the Security Message service and send it as an encrypted message. All certificates must include the full name and Finnish personal identification number. If you do not yet have a Finnish personal identification number, the certificate must include the name as well as the date of birth. In addition, the certificate must show both the old and new personal information. This certificate may be:
      • A certificate or civil service certificate issued by the Police, the Local Register Office, the Population Register Centre or the parish
      • A certificate of personal data obtained from the Suomi.fi
      • your previous and new personal identity document.
   3. The Examiner verifies the change in personal information and takes from the above-mentioned certificate the Finnish personal identification number, which has changed.
   4. The Examiner issues you a new Hygiene Passport.

When you receive a Hygiene Passport from your Hygiene Passport Examiner, immediately check that your personal information (name and Finnish personal identification number or date of birth) is correct. Contact your Examiner immediately if your personal information is incorrect.

The original Hygiene Passport has been issued with the name and date of birth

Less than 5 years have passed since the hygiene passport test

1. 1. Contact the Finnish Food Authority’s Hygiene Passport Examiner whose hygiene passport test you have taken and who issued you the original Hygiene Passport.
   2. The Hygiene Passport Examiner checks how you have entered your personal information (name and date of birth) on the Finnish Food Authority's test form.
      • If you have entered your personal information correctly on the test form, you do not need to submit the parts of the incorrect Hygiene Passport to the Examiner.
      • If you have entered your personal information incorrectly on the test form or they have been entered incompletely, provide the Examiner with both parts of the Hygiene Passport (card and paper certificate). The Examiner will find out if re-ordering the Hygiene Passport is possible.
   3. Show your identity document to the Examiner.
      • The Examiner takes the name information and the rest of the Finnish personal identification number from it, which are missing from the original test form. If you do not yet have a Finnish personal identification number, the Examiner will take the name information from the identity document that is missing from the original test form.
   4. The Examiner issues you a new Hygiene Passport.
      • Your Examiner has archived your test form, based on which he or she can issue you a new Hygiene Passport.
      • The Examiner’s duty is to archive the documents that are the basis for issuing the Hygiene Passport (such as the test form) for five years from the date of issuance of the Hygiene Passport.

• More than 5 years have passed since the hygiene passport test

The hygiene passport test must be performed again.

The original Hygiene Passport has been issued with a full name and a Finnish personal identification number

Less than 5 years have passed since the hygiene passport test

1. 1. Contact the Finnish Food Authority’s Hygiene Passport Examiner whose hygiene passport test you have taken and who issued you the original Hygiene Passport.
   2. The Hygiene Passport Examiner checks how you have entered your personal information (name and personal identification number) on the Finnish Food Authority's test form.
      • If you have entered your personal information correctly on the test form, you do not need to submit the parts of the incorrect Hygiene Passport to the Examiner.
      • If you have entered your personal information incorrectly on the test form or they have been entered incompletely, provide the Examiner with both parts of the Hygiene Passport (card and paper certificate). The Examiner will find out if re-ordering the Hygiene Passport is possible.
   3. The Examiner issues you a new Hygiene Passport.
      • Your Examiner has archived your test form, based on which he or she can issue you a new Hygiene Passport.
      • The Examiner’s duty is to archive the documents that are the basis for issuing the Hygiene Passport (such as the test form) for five years from the date of issuance of the Hygiene Passport.

• More than 5 years have passed since the hygiene passport test

The hygiene passport test must be performed again.

The original/previous Hygiene Passport has been issued with the name and date of birth

1. Contact any the Finnish Food Authority’s Hygiene Passport Examiners. Send both parts of the Hygiene Passport (the card and paper certificate) or the part that you still have to the Examiner.
   • Please note! The Hygiene Passport must show all the identifying information (name and date of birth of the candidate, Examiner’s code/name, test date, serial number). If even one of these pieces of information is missing, the Examiner cannot issue a new Hygiene Passport.
   • If you contact the Examiner who issued you the original Hygiene Passport, you do not need to deliver the stored part of the Hygiene Passport to the Examiner if it has been less than 5 years since the test. The Examiner orders a new Hygiene Passport based on the archived test form if it has been less than 5 years since the test.
2. Show your identity document to the Examiner.
   • The Examiner takes the name information and the rest of the Finnish personal identification number from it, which are missing from the original Hygiene Passport. If you do not yet have a Finnish personal identification number, the Examiner will take the name information from the identity document that is missing from the original Hygiene Passport.
3. The Examiner issues you a new Hygiene Passport.

The original/previous Hygiene Passport was issued with the full name and Finnish personal identification number

1. Contact any of the Finnish Food Authority’s Hygiene Passport Examiners.
2. Please provide the Examiner with your Finnish personal identification number.
3. The Examiner issues you a new Hygiene Passport.