Service numbers and e-mail addresses

General e-mail addresses

kirjaamo@foodauthority.fi (official communications)
info@foodauthority.fi (enquiries pertaining to the Food Authority)

Aid and financing

interventio@foodauthority.fi
koulumaitotuki@foodauthority.fi
ruoka-apu@foodauthority.fi 
tuovi@foodauthority.fi
ruokaketju@foodauthority.fi

Food poisoning or other feedback on food

Give feedback or ask about food

Food hygiene – food business operators and inspectors

ruokahygienia@foodauthority.fi

Hygiene passport

hygieniapassi@foodauthority.fi
direct number 029 5300 402 (Tuesday 9 am–12 noon)

Are you a hygiene proficiency examiner? Contact us primarily via our Question Bank.

Food recalls

takaisinvedot@foodauthority.fi

Imports and exports of pets and horses

The EU countries, Norway and Switzerland

EU-elain@foodauthority.fi
direct number 029 530 0401 (Monday to Wednesday 9 am–11 am)

Countries outside the EU

lentoasema@foodauthority.fi (commercially imported animals when more than 5 or who travel unescorted) 
kolmasmaa@foodauthority.fi (animals who are accompanied by the traveller or non-commercially imported animals, or the number of animals is less than 6)
vienti.lemmikit@foodauthority.fi (export of pets)
vienti@foodauthority.fi (export of horses)

Commercial exports to countries outside the EU

vienti@foodauthority.fi

Imports of food and products of animal origin

ensisaapumisvalvonta@foodauthority.fi (import from EU countries)

Enquiries about rabies

rabieskyselyt@foodauthority.fi (Only advice, results of the tests for rabies antibodies are sent per mail only)

Veterinarians can call the following number to enquire about tests for rabies antibodies:
029 530 0400 (via the switchboard, Monday to Friday 12 am–2 pm)

Animal registers

eläinrekisterit@foodauthority.fi

Sheep and goat register`s customer service number 09 85 666 002 
Swine register`s customer service number 09 85 666 003 

By-products of animal origin

abp@foodauthority.fi

Plant health

kasvinterveys@foodauthority.fi

Forest reproductive material

Kari Leinonen, Senior Officer, kari.leinonen@foodauthority.fi,  040 542 2493
Harri Leinonen, Inspector, harri.leinonen@foodauthority.fi, 050 366 8581

Organic products

Food: luomuelintarvike@foodauthority.fi
Plant production: sampsa.heinonen@foodauthority.fi
Animal production: merja.manninen@foodauthority.fi