Please note that regular, unprotected e-mail is not secure. Send confidential or otherwise sensitive documents to the Finnish Food Authority in the security message service (Turvaviesti). You can also send large file attachments in Turvaviesti.
General e-mail addresses
kirjaamo@foodauthority.fi (official communications)
info@foodauthority.fi (enquiries pertaining to the Food Authority)
Aid and financing
interventio@foodauthority.fi
koulumaitotuki@foodauthority.fi
ruoka-apu@foodauthority.fi
tuovi@foodauthority.fi
ruokaketju@foodauthority.fi
Food poisoning or other feedback on food
Give feedback or ask about food
Food hygiene – food business operators and inspectors
ruokahygienia@foodauthority.fi
Unfortunately, we cannot respond personally to messages from individual consumers. The municipal food control authorities respond to consumer questions related to food control, the safe use of foodstuffs and suspected food poisoning. Contact municipal food control authorities
Hygiene passport
hygieniapassi@foodauthority.fi
direct number 029 5300 402 (Tuesday 9 am–12 noon)
Issues related to ATP-transports
Food recalls
takaisinvedot@foodauthority.fi
Import
Contact information for import
Imports and exports of pets and horses
The EU countries, Norway and Switzerland
EU-elain@foodauthority.fi
customer service number 029 530 0401 (Monday to Wednesday 9 am - 11 am)
Countries outside the EU
lentoasema@foodauthority.fi (commercially imported animals when more than 5 or who travel unescorted)
kolmasmaa@foodauthority.fi (animals who are accompanied by the traveller or non-commercially imported animals, or the number of animals is less than 6)
vienti.lemmikit@foodauthority.fi (export of pets)
vienti@foodauthority.fi (export of horses)
Commercial exports to countries outside the EU
Imports of food and products of animal origin
ensisaapumisvalvonta@foodauthority.fi (import from EU countries)
Enquiries about rabies
rabieskyselyt@foodauthority.fi (Only advice, results of the tests for rabies antibodies are sent per mail only)
Veterinarians can call the following number to enquire about tests for rabies antibodies:
029 530 0400 (via the switchboard, Monday to Friday 12 am–2 pm)
Animal registers
eläinrekisterit@foodauthority.fi
Sheep and goat register`s customer service number 09 85 666 002
Swine register`s customer service number 09 85 666 003
By-products of animal origin
Feeds
Plant health
kasvinterveys@foodauthority.fi
Forest reproductive material
Kari Leinonen, Senior Officer, kari.leinonen@foodauthority.fi, 040 542 2493
Harri Leinonen, Inspector, harri.leinonen@foodauthority.fi, 050 366 8581
Organic products
Food: luomuelintarvike@foodauthority.fi
Plant production: sampsa.heinonen@foodauthority.fi
Animal production: merja.manninen@foodauthority.fi